Forums › Forums › Search & Filter Pro › The plugin doesn’t reset the search

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  • Ross Moderator
    (Private)  November 6, 2014 at 10:38 am #7089

    Hey Luis this is your problem then.

    When the field is getting cleared this means that S&F cannot find a template with that name in your theme folder.

    If you are using a child theme try copying the template over in to that folder. Also make sure the template name has the full file path, so if it is in a sub folder, include that too.

    If you are using a woocommerce template, then this needs to be copied over from the woocommercce plugin folder to your theme.

    Thanks

    Anonymous
    (Private)  November 6, 2014 at 10:49 am #7094

    Brilliant! It is working now.
    Thank you so much for all the help Ross.

    Cheers!

    Ross Moderator
    (Private)  November 6, 2014 at 11:28 am #7107

    Ah great thats good to hear 🙂

    Can I ask, which problem were you having and how did you fix it? (it will help me with other support requests)

    Thanks

    Anonymous
    (Private)  November 6, 2014 at 2:21 pm #7119

    Hey Ross,

    I just had to point the plugin to the template file, which by default is `woocommerce/archive-product.php”.

    Once i’ve done that it started to work beautifully.

    Thanks again.

    Ross Moderator
    (Private)  November 6, 2014 at 3:57 pm #7123

    Great thanks for the feedback Luis 🙂

    Anonymous
    (Private)  November 6, 2014 at 6:56 pm #7165

    Ross, i’ve found a few issues with the way filters are interacting with each other. I’ll try to document this in a clear way and will open a new issue about it.

    Cheers.

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