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Forums Forums Search & Filter Pro Taxonomy filter not working properly

Viewing 9 posts - 1 through 9 (of 9 total)
  • PSupport
    #252105

    Hello,

    I am having some issues with a form I have created on my website.

    I have the following filters set-up:
    1) Company type: custom taxonomy, not hierarchical public set to false
    2) Gaming type: custom taxonomy, not hierarchical public set to false
    3) Products & Service type: custom taxonomy, not hierarchical public set to false
    4) Region: custom taxonomy, hierarchical public set to true (does have archive pages)

    When I try and filter the results on the frontend all the filters work fine adding the query string to the URL and updating the results apart from the ‘Region’ one which changes the URL to the actual archive page (e.g. mysite.com/region/europe).
    However, when I select another filter first it works correctly and adds the ‘_sft_region’ query string to the URL.

    Any idea why is this happening?

    Looking forward to hearing from you.
    Thank you
    Luca

    Trevor Moderator
    #252148
    This reply has been marked as private.
    PSupport
    #252167
    This reply has been marked as private.
    Trevor Moderator
    #252248

    Are you able to show me the PHP template file for this page (you could upload it to a file sharing site)?

    PSupport
    #252467
    This reply has been marked as private.
    PSupport
    #252532
    This reply has been marked as private.
    Trevor Moderator
    #252652
    This reply has been marked as private.
    PSupport
    #252732

    Hello Trevor,

    I found the issue which was related to the “Enable filtering on Taxonomy Archives?” setting being checked. I’ve disabled it and now the filter works as expected.

    Thank you so much for your help.

    Have a good one
    Luca

    Trevor Moderator
    #252736

    Thanks for letting me know. I will close this thread for now.

Viewing 9 posts - 1 through 9 (of 9 total)

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