Forums › Forums › Search & Filter Pro › Stops working after 2+ searches/filters

Viewing 6 posts - 1 through 6 (of 6 total)
  • Ross Moderator
    (Private)  December 23, 2015 at 10:47 pm #32823

    Hi Brian

    Ok so lets look at the forms that work for 2 times, but then stop.

    Can you provide a link to these forms?

    Thanks

    Anonymous
    (Private)  December 28, 2015 at 11:42 am #32913
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    Ross Moderator
    (Private)  December 28, 2015 at 12:09 pm #32914
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    Anonymous
    (Private)  December 28, 2015 at 12:28 pm #32920
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    Ross Moderator
    (Private)  December 28, 2015 at 12:58 pm #32923

    Hi Brian

    With your example, when you select Alabama and Argentina, there are no results, because alabama is not in argentina, and there are no results that are in alabama & argentina.

    For me, resetting the argentina filter allows the search form to work correctly again.

    I guess the confusion might be because of the count numbers (Argentina (1)).

    To get accurate count numbers, that reflect actual numbers of results you must enable “autocount” in the general tab of your search form.

    Does that make sense?

    Thanks

    Anonymous
    (Private)  December 28, 2015 at 1:11 pm #32924

    Aha! Now I feel like an idiot. Of course, selecting multiple filters would end up with no results as you described. It just didn’t click in my brain that multiple filters are being used. I was focused on selecting a new filter from any dropdown would only filter that specific dropdown and not include the other filters. Got it now. Thanks for you help and my apologies for wasting your time.

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