Split: Can't auto-update

Anonymous

#221004

How do I update the plugin??? It won’t let me through the WordPress dashboard.

Trevor

#221058

Hi

What version of our plugin do you currently have installed?

Anonymous

#221220

Search & Filter Pro Version: 2.4.6
WP Version: 4.9.11

I renewed the license and was able to update…but now the filter isn’t working. Here’s the link:
https://svm-does-more.com/work-samples

If you try to use the filter, it go to another page…

Trevor

#221266

With Avada, you will need to use either our shortcode method:

https://searchandfilter.com/documentation/search-results/using-a-shortcode/

Or the Post Grid plugin method:

https://searchandfilter.com/documentation/3rd-party/post-grid/

In terms of flexibility of design, the Post Grid plugin is the better choice. At the moment, we do not have an integration method that directly integrates with Avada page/grid design.

Anonymous

#221270

It was working before – what changed? We pay for the Pro version so this is getting very frustrating!

Trevor

#221274

It depends on how old a version you were using before. I am assuming that the grid on the results page is made by Avada and not a page builder plugin?

Anonymous

#221280

It’s a content block put together through the page (fusion) builder…

Trevor

#221286

Then it will not now work with our plugin, sorry.

Anonymous

#221292

Then what’s the solution? I’m confused…

Trevor

#221294

I would suggest implementing the Post Grid solution I mentioned in this thread:

https://support.searchandfilter.com/forums/topic/split-cant-auto-update/#post-221266

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