Forums › Forums › Search & Filter Pro › Some search fields are showing values instead of labels

Viewing 6 posts - 1 through 6 (of 6 total)
  • Anonymous
    (Private)  November 20, 2020 at 11:33 pm #267424

    Hello,

    I seem to be having an issue exactly like the one described in the following page:
    https://support.searchandfilter.com/forums/topic/filters-are-showing-values-instead-of-labels/

    I also looked in the link inside of that, but most answers are marked as private so I can’t really figure out what’s wrong.

    I had several ACF fields that were only using labels as choices. It was decided that the choices are changed to the ‘proper’ format, aka ‘value : label’. After this change I did all the changes through the database using SQL updates. I rebuild the index, and the new filters are showing up, however, the filter sidebar shows values instead of labels for some fields – however, for other fields, the values are showing as expected. In all these fields the same SQL updates were used, so I can’t really figure out what’s wrong. I’ve rebuilt the index several times, with no different outcome.

    Please help!

    Trevor
    (Private)  November 23, 2020 at 11:55 am #267494
    This reply has been marked as private.
    Anonymous
    (Private)  November 24, 2020 at 10:43 am #267574

    Hello Trevor,

    unfortunately I cannot share with you admin credentials, since the site includes sensitive data. I am going to make a few changes later on today and get back to you with a link to the site if it doesn’t fix anything. Looks like re-creating the ACF fields saved some parts of the app.

    Thanks for the continuous support!

    Trevor
    (Private)  November 24, 2020 at 11:21 am #267576
    This reply has been marked as private.
    Anonymous
    (Private)  November 25, 2020 at 12:28 am #267714

    Ok, so, I seem to have found what the problem was.

    When I had initially created my ACF checkboxes, I only used labels, so I had to leave the is ACF field? unchecked inside my s&f form for the filters to be created properly.

    Now that I switched to the key:value format, I must check the ACF checkbox.

    I think it would be a good idea to document this – maybe even add some information on the is ACF field? tooltip to help people out.

    Thanks for being around though!

    Trevor
    (Private)  November 25, 2020 at 8:17 am #267729

    That is most useful information, thank you. I will see what I can do with the form UI in V3, but it is something I always do (create in the key : value form). I will close this thread for now.

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