Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Slow load times in our pages using Search and Filter

Tagged: , ,

Viewing 10 posts - 21 through 30 (of 42 total)
1 2 3 4 5
  • brett fielo
    (Private)  September 7, 2016 at 2:47 pm #56807

    Hi all! Just checking in again on your progress. Thanks for any update you can provide!

    davide notarantonio
    (Private)  September 7, 2016 at 2:51 pm #56808

    Hi, i updated my server to php 6, little improvement in speed but not so much as i’d hope

    Trevor Moderator
    (Private)  September 7, 2016 at 3:05 pm #56810

    PHP6?

    PHP5.6 or 7? 🙁

    Ross is working on the update. Not sure how much improvement he can make though.

    davide notarantonio
    (Private)  September 7, 2016 at 3:10 pm #56811

    php/Perl 6, so it’s written in the update, and the previous version is 5… ok, let’s see and hope something can get better

    Trevor Moderator
    (Private)  September 7, 2016 at 4:14 pm #56827

    You are using Perl in WordPress?

    davide notarantonio
    (Private)  September 7, 2016 at 4:15 pm #56828

    The server is not mine, is a provider (www.register.it)

    Trevor Moderator
    (Private)  September 7, 2016 at 4:24 pm #56829

    So what version of PHP is running on it, and apache and mysql? Our Search & Filter Status report will tell you.

    brett fielo
    (Private)  September 7, 2016 at 7:00 pm #56852

    Got it, understood!

    Unfortunately at this point we do have to talk to our client. We just want to give them a more detailed response as to what’s happening. If you can provide any further information about what’s going on and what your findings are — feel free to be as technical as possible — we’d just like to provide some more detail to our client. Thanks! If it would be easier to jump on a Skype chat at some point tomorrow, that would be A-OK by us. Thank you!

    Additionally — and I do understand you have other priorities — but is there anything we can do to make this issue your top priority? I.e., payment for priority support?

    brett fielo
    (Private)  September 13, 2016 at 10:11 pm #57744

    Hey all! Just checking in and hoping for an update. Thanks for anything you’ve got!

    Ross Moderator
    (Private)  September 14, 2016 at 8:35 am #57794

    Hey Brett

    I’m looking at this personally now.

    I’ve made some changes to the plugin which I hope improve speed – I’ll be sending this over to you EOP today I hope – however, as your situation is quite unique I can’t guarantee your load times will have improved – if this is the case, then I will need to get FTP access as well as wp-admin and do some serious debugging on your site to see if I can find the bottle neck.

    Will update later on today.

    Thanks

  • Author
    Posts
Viewing 10 posts - 21 through 30 (of 42 total)
1 2 3 4 5

The forum ‘Search & Filter Pro’ is closed to new topics and replies.