Slow load times in our pages using Search and Filter

Anonymous

#56807

Hi all! Just checking in again on your progress. Thanks for any update you can provide!

Anonymous

#56808

Hi, i updated my server to php 6, little improvement in speed but not so much as i’d hope

Trevor

#56810

PHP6?

PHP5.6 or 7? 🙁

Ross is working on the update. Not sure how much improvement he can make though.

Anonymous

#56811

php/Perl 6, so it’s written in the update, and the previous version is 5… ok, let’s see and hope something can get better

Trevor

#56827

You are using Perl in WordPress?

Anonymous

#56828

The server is not mine, is a provider (www.register.it)

Trevor

#56829

So what version of PHP is running on it, and apache and mysql? Our Search & Filter Status report will tell you.

Anonymous

#56852

Got it, understood!

Unfortunately at this point we do have to talk to our client. We just want to give them a more detailed response as to what’s happening. If you can provide any further information about what’s going on and what your findings are — feel free to be as technical as possible — we’d just like to provide some more detail to our client. Thanks! If it would be easier to jump on a Skype chat at some point tomorrow, that would be A-OK by us. Thank you!

Additionally — and I do understand you have other priorities — but is there anything we can do to make this issue your top priority? I.e., payment for priority support?

Anonymous

#57744

Hey all! Just checking in and hoping for an update. Thanks for anything you’ve got!

Ross Moderator

#57794

Hey Brett

I’m looking at this personally now.

I’ve made some changes to the plugin which I hope improve speed – I’ll be sending this over to you EOP today I hope – however, as your situation is quite unique I can’t guarantee your load times will have improved – if this is the case, then I will need to get FTP access as well as wp-admin and do some serious debugging on your site to see if I can find the bottle neck.

Will update later on today.

Thanks

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