Forums Forums Search & Filter Pro Sidebar disappear after click one of check boxes

Viewing 10 posts - 1 through 10 (of 22 total)
  • Anonymous
    #99951

    Parent Theme Name: Avada
    Parent Theme Version: 5.1.4
    Wordpress version: 4.7.3

    Login to view problem page:
    ID: juice
    Password: jpa-1595
    http://juicedevelopment.juicepharmahost.com/viewpoints/

    Issue:
    When I click Advertising checkbox under Filter by topic on the right sidebar, the sidebar disappears. When I use Chrome Inspector to check the sidebar ID, the HTML inside of sidebar ID is empty. http://juicedevelopment.juicepharmahost.com/?sfid=13017&_sft_category=advertising

    On the production site, it uses previous version of Search & Filter plugin, the sidebar doesn’t disappear after I click Advertising checkbox. http://www.juicepharma.com/?sfid=13017&_sft_category=advertising

    Do you know what causes the sidebar’s HTML suddenly empty?

    Trevor
    #100091

    Can I ask a question?

    It starts at the viewpoints page and then goes to another page. It looks like the theme search.php template?

    From the form settings that I can see, this is consistent as the Results URL does not have http://juicedevelopment.juicepharmahost.com/viewpoints/ as the Results URL. Also, the Display Results Method is set to As an Archive.

    In Avada, is the content on the results page made by an Avada loop or grid of some sort? Are you able to preceded (put just above it) a shortcode? This:

    [searchandfilter id='13017' action='filter_next_query']

    and set the display results method to Custom and the results URL to http://juicedevelopment.juicepharmahost.com/viewpoints/

    You don’t say which version of S&F Pro you are using, but please make sure it is 2.3.3

    Anonymous
    #100208
    This reply has been marked as private.
    Trevor
    #100212

    Did you add that next query shortcode to either the page itself or the template file?

    What it does is hijacks the theme’s own query to replace it with our results (so it would replace the results shortcode).

    Anonymous
    #100226
    This reply has been marked as private.
    Trevor
    #100346
    This reply has been marked as private.
    Anonymous
    #100425
    This reply has been marked as private.
    Trevor
    #100490
    This reply has been marked as private.
    Anonymous
    #100530
    This reply has been marked as private.
    Anonymous
    #100547
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Viewing 10 posts - 1 through 10 (of 22 total)