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Forums › Forums › Search & Filter Pro › S&F Pro does not work when Visual Composer is activated.

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Viewing 10 posts - 1 through 10 (of 25 total)
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  • Maxime GIRAUD
    (Private)  September 15, 2016 at 8:21 am #57982

    Hello,

    I made a fresh website.
    First : I install your plugin v2.2.0
    Second : I create a page with shortcode search and result. It works fine.
    You can see here :
    http://maximegiraud.fr/fpe/recherche/

    Then I install and activate Visual Composer. My search page is now white, or not working.
    I just activated Visual Composer, nothing more.

    If I disables Visual Composer, my research page is up again.

    Could you please tell me what is the problem .

    I can give you the admin acces to my test website to check out.

    Thanks..

    Maxime GIRAUD
    (Private)  September 15, 2016 at 8:24 am #57984
    This reply has been marked as private.
    Trevor Moderator
    (Private)  September 15, 2016 at 10:45 am #58014

    In case you worry, I am logging in right now.

    Trevor Moderator
    (Private)  September 15, 2016 at 11:00 am #58019

    OK

    I have looked at the issue, and it is not within WordPress, it is your server setup, or your .htaccess file configuration.

    In Firefox I changed the browser settings to allow any encoding and it now shows a misconfiguration error on the server message. Time to talk to your server admin I think 🙁

    Maxime GIRAUD
    (Private)  September 15, 2016 at 11:15 am #58023

    Ok interresting,
    I understand that the problem is not from your plugin, but could you give me a tips telling me what to do ?
    What would you do if it was your website ?
    Thanks for your time.
    I tried on a other server and I have the same probleme with “500 Internal Server Error”.

    S&F Pro + Visual Composer = “500 Internal Server Error”

    Should I talk with the support of my serveur ?

    Trevor Moderator
    (Private)  September 15, 2016 at 11:35 am #58032

    I have enabled VC so that our developer can see.

    Trevor Moderator
    (Private)  September 15, 2016 at 11:57 am #58034

    Hi

    This is hosted with OVH? Is it a VPS or what type of hosting? Is a managed package or self managed?

    Whilst he is not free until later today maybe, our dev also asked for ftp access?

    Maxime GIRAUD
    (Private)  September 15, 2016 at 1:10 pm #58049
    This reply has been marked as private.
    Trevor Moderator
    (Private)  September 15, 2016 at 1:22 pm #58051

    Ok, well, Ross will look at it later. That hosting package is called ‘shared hosting’ (cheap and cheerful).

    Maxime GIRAUD
    (Private)  September 19, 2016 at 10:46 am #58734

    Hello,
    Have you had time to look at this problem?
    Cordially.
    Maxime.

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