Forums › Forums › Search & Filter Pro › S&F Pro does not work when Visual Composer is activated.

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  • Anonymous
    (Private)  September 15, 2016 at 8:24 am #57984
    This reply has been marked as private.
    Trevor
    (Private)  September 15, 2016 at 10:45 am #58014

    In case you worry, I am logging in right now.

    Trevor
    (Private)  September 15, 2016 at 11:00 am #58019

    OK

    I have looked at the issue, and it is not within WordPress, it is your server setup, or your .htaccess file configuration.

    In Firefox I changed the browser settings to allow any encoding and it now shows a misconfiguration error on the server message. Time to talk to your server admin I think 🙁

    Anonymous
    (Private)  September 15, 2016 at 11:15 am #58023

    Ok interresting,
    I understand that the problem is not from your plugin, but could you give me a tips telling me what to do ?
    What would you do if it was your website ?
    Thanks for your time.
    I tried on a other server and I have the same probleme with “500 Internal Server Error”.

    S&F Pro + Visual Composer = “500 Internal Server Error”

    Should I talk with the support of my serveur ?

    Trevor
    (Private)  September 15, 2016 at 11:35 am #58032

    I have enabled VC so that our developer can see.

    Trevor
    (Private)  September 15, 2016 at 11:57 am #58034

    Hi

    This is hosted with OVH? Is it a VPS or what type of hosting? Is a managed package or self managed?

    Whilst he is not free until later today maybe, our dev also asked for ftp access?

    Anonymous
    (Private)  September 15, 2016 at 1:10 pm #58049
    This reply has been marked as private.
    Trevor
    (Private)  September 15, 2016 at 1:22 pm #58051

    Ok, well, Ross will look at it later. That hosting package is called ‘shared hosting’ (cheap and cheerful).

    Anonymous
    (Private)  September 19, 2016 at 10:46 am #58734

    Hello,
    Have you had time to look at this problem?
    Cordially.
    Maxime.

    Trevor
    (Private)  September 19, 2016 at 11:26 am #58753

    Do you know what the server/site PHP variable memory_limit is set to?
    Is WP set at its default of 40MB memory limit?

    An (old) plugin called System Snapshot Report will tell you both. Our ‘Status’ option should, but I think it has a bug and mis-labels this variable.

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