Forums Forums Search & Filter Pro Search Results Changing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Anonymous
    #259562

    Hi All,

    We’re using Search & Filter pro to maintain our sales resource library. We’re having inconsistencies in our data. For example, we added seven items under a specific “Product” taxonomy, and it will initially show up in the proper search results, but after a while, products will get removed. Sometimes all products, sometimes just a few, but everything will show in the unfiltered results. Usually the fix is a cache refresh, but the issue keeps popping up.

    Trevor
    #259604

    Are you updating or maintaining the library using an import plugin, like WP All Import?

    Anonymous
    #259698

    Nope, manually through the WP backend.

    Trevor
    #259703
    This reply has been marked as private.
    Anonymous
    #259705

    WP Engine

    Trevor
    #259707

    Ah. That might be it. Can you edit the WordPress site wp-config.php file and add this line towards the start of the file (after the php tag line):

    define('WPE_GOVERNOR', false);

    Copy this from the forum post, and not the email, as email software will replace the quote marks with the wrong ones.

    If that does not fix it, please get back to me.

    Anonymous
    #259807

    Hey its still removing items. Refreshed the database, and started this morning at a full catalog, but things are being removed.

    I can move to a dev environment if you want to take a look in there.

    Trevor
    #259811
    This reply has been marked as private.
    Anonymous
    #260724
    This reply has been marked as private.
    Trevor
    #260871
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 10 total)