Search not yielding results

Anonymous

#9756

Hi!

I’m very excited about your plugin but can’t get it to work. Here is a sample page: http://surprisethebook.com/all-surprises/

You’ll see there are two sample products (called “surprises”).

I’ve created two custom taxonomies: “occasion” and “age group.” Using the theme’s built in categories, I also created a “locations” taxonomy.

The two products listed have been assigned various taxonomies, but the search isn’t functioning (the result is always “It seems we can’t find what you’re looking for. Perhaps searching can help.”).

Please let me know what I’m doing wrong! Thank you!
Tania

Ross Moderator

#9845

Hey Tania

Ok 2 things that may help:

1) your search form is inside your ajax selector, so whenever you search, the search form is also removed, please make sure you ajax selector only contains your search results, and not the search form itself.

2) This one is more likely related to your actual problem:
I see you are using some meta fields. If you use a meta field in your form, and submit the search – you will on get results which have this meta field set – so if any of your results do not yet have a price or deliver speed assigned to them then they will likely not show up in your results.

I would recommend removing any fields and settings related to meta data/custom fields – test the search, and if working slowly re implement the meta related search fields.

Let me know how you get on.

Thanks

Anonymous

#9856

Thanks for your help!

1) Uh oh I’m afraid you lost me. Can you please explain what my ajax selector is or how I might make the change you suggest?

2) Your fix worked. Hooray! Thank you! (FYI I did have to remove all custom taxonomies then add them back on to fix the problem created by the empty “delivery speed” category.

Thank you!

Tania

Ross Moderator

#9865

Hey Tania

Apologies, the plugin has been through some updates and I’m still using old terminology 😉

The ajax selector has been renamed to “results container” in S&F admin, in the settings box under the “display results” tab.

Thanks

Anonymous

#9902

The results container has the default value #content. Please let me what it should say instead. Thank you!

Ross Moderator

#9903

I guess on your site it looks like it could be #main 🙂

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