Forums › Forums › Search & Filter Pro › Search form does not work with S & F Pro 2.4.6

Viewing 10 posts - 11 through 20 (of 31 total)
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  • Trevor
    (Private)  January 25, 2019 at 3:20 pm #200037
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    Anonymous
    (Private)  January 28, 2019 at 4:14 pm #200196
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    Trevor
    (Private)  January 28, 2019 at 4:50 pm #200220
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    Trevor
    (Private)  January 28, 2019 at 4:52 pm #200222

    Hi Carrie. I just noticed you are using WP Engine. Is the live site using that hosting also? If so, before we dig any further in to any issues raised, the first thing to do, before we try anything else, is to see if your hosting (WP Engine) is the issue (I do not think that it is, but best to make sure).

    There is a setting to override a ‘feature’ of WP Engine hosting, that truncates long SQL queries (which ours are). Edit the site wp-config.php file and add this at the top, after line 1 (on a new line 2):

    define(‘WPE_GOVERNOR’, false);

    PLEASE DO NOT COPY code from the email you receive for this reply, as email systems sometimes alter the quote marks and encode some characters; instead copy it from the actual forum page.

    (also see here for another related support note about this – https://support.searchandfilter.com/forums/topic/killed-query-errors-in-log/#post-64826)

    Anonymous
    (Private)  January 28, 2019 at 4:53 pm #200228
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    Trevor
    (Private)  January 28, 2019 at 5:03 pm #200234
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    Anonymous
    (Private)  January 28, 2019 at 5:39 pm #200252

    still waiting on WPE support

    Trevor
    (Private)  January 28, 2019 at 5:51 pm #200256
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    Anonymous
    (Private)  January 28, 2019 at 6:08 pm #200269

    So WPE support have set me up on my staging site with that change.

    Trevor
    (Private)  January 28, 2019 at 6:14 pm #200273
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