Forums › Forums › General › Search Form breaks part of site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Anonymous
    (Private)  December 14, 2020 at 9:43 pm #269804
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    Trevor
    (Private)  December 15, 2020 at 10:55 am #269838
    This reply has been marked as private.
    Anonymous
    (Private)  December 15, 2020 at 11:14 am #269842

    I’ve renewed my license now, the site is only running WordPress 5.2.9 so I don’t think that will be the issue, plus that plugin says it isn’t designed to work with this version of WordPress.

    Trevor
    (Private)  December 15, 2020 at 11:25 am #269844

    You are using v2.2.0 of our plugin, which is VERY (maybe 5 years?). Can you upgrade it to v2.5.2, BUT FIRST TAKE A FULL BACKUP?

    As it is so old, you will need to perform a manual update.

    1. Use ftp to delete the search and filter plugin folder. Do not try to delete from the plugins page in the WordPress admin.
    2. Download the latest version from Your Account.
    3. In WordPress, use the Plugins -> Add New -> Upload method to install the latest version and activate it.

    You may also need to rebuild the cache in the form.

    Anonymous
    (Private)  December 15, 2020 at 11:52 am #269852

    Updated and seems to have fixed all my issues, thanks.

    Trevor
    (Private)  December 15, 2020 at 12:01 pm #269856

    Thanks for letting me know. I will close this thread for now.

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Viewing 6 posts - 1 through 6 (of 6 total)