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Forums › Forums › Search & Filter Pro › Search & Filter Pro – update license without destroying settings
Anonymous.
The available update (2.4.0) should show in your WP Updates and Plugins pages, if you have entered the license details to the site.
If you have registered the site but it still does offer an update, can you check in Your Account to make sure that the site is correctly registered in there? If it is not, please update it. Note that it will take maybe 15 minutes for our server to update your account records. make any changes, and then come back later to check that they have been made, then try the update.
If that does not fix it, then you may need to update manually:
Download the latest version from Your Account. Then,
1. In the plugin settings you must have the Remove all data when deleting Search & Filter set to OFF, see in this screenshot:
https://screenshots.firefox.com/cWx8CJjuTB5UdyGw/sandfdev.cdnwebservices.net
2. In WP Admin -> Plugins deactivate Search & Filter Pro, then delete it.
3. The Add new plugin, upload v2.4.0 and install/activate.
None of your data/forms should be lost. But, to be safe, PLEASE MAKE A DATABASE BACKUP FIRST.