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  • Anonymous
    (Private)  February 19, 2019 at 3:13 pm #202688

    Hi Trevor,

    I’m creating my first bi-lingual site using Events Manager and Search & Filter Pro.
    The default language is German. The filter works mostly as expected, except that oddly enough here and there an English result will pop up in the German results and out of chronological order. The English was added by the Events Manager WPML plugin. Even when I remove the categories of the English event and delete all caches, the event still appears.

    Do you have any idea what might be happening here, and any tips on preventing this?

    Thanks in advance.

    Jean

    Trevor
    (Private)  February 19, 2019 at 3:24 pm #202691

    If you are using WPML, you must set up WPML to translate our forms (otherwise you will get both language versions of the terms), following the guidance here (some settings may have moved in WPML, as they have changed their UI):

    https://searchandfilter.com/documentation/3rd-party/wpml/

    Anonymous
    (Private)  February 20, 2019 at 9:53 am #202734
    This reply has been marked as private.
    Trevor
    (Private)  February 20, 2019 at 10:26 am #202746

    Are these the same events, shown in German or English, or are they different events? It must be something about the way they have been translated, or the terms attached to them.

    Is it always the same (wrong) events showing up? Is it always English events showing in German results, or does the opposite happen as well?

    Anonymous
    (Private)  February 20, 2019 at 3:41 pm #202792

    I didn’t enter the events myself so I cannot say whether something was done differently with these events — and yes it is always the same ones showing up. I clicked on one of the wrong “English” results and the German event opened. Then I permanently deleted two translations and then reentered them — now they do not appear in the German results. So it is evidently a problem with Events Manager and/or the user entering the events.

    Thanks for your help!

    Trevor
    (Private)  February 21, 2019 at 11:57 am #202844

    But you do have other events that are behaving as you would expect?

    Anonymous
    (Private)  February 21, 2019 at 4:08 pm #202880
    This reply has been marked as private.
    Anonymous
    (Private)  February 21, 2019 at 4:14 pm #202882

    I did just install Enhanced Media Library before noticing this problem — could there be a connection?

    Trevor
    (Private)  February 21, 2019 at 4:43 pm #202884

    I am not sure. Maybe the date format needs to be different?

    Anonymous
    (Private)  February 22, 2019 at 10:58 am #202999

    I tried deactivating Enhanced Media Library but that didn’t make a difference. I will change the date format. We have over 200 events by now, but I have some other changes to do on the pages anyway.

    Have a great day!

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