Forums › Forums › Search & Filter Pro › Search disappears!

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  • Anonymous
    (Private)  November 6, 2017 at 9:58 pm #140366

    When we use the Search or Reset, our Search field and Post Meta fields (pulling in a Relationship list from ACF for a custom post type) sometimes disappear! It is just gone from the DOM.

    Here is a video of what is happening:

    http://screencast-o-matic.com/watch/cbX1r52QK4

    The website is http://mcewan.staging.wpengine.com/cases/

    Can you please either send me code that I can put in to fix it, or send me a patch for fixing it?
    It’s time-sensitive as we need to deliver this site to the client soon.

    Thanks!
    – Jill (Robert’s web dev)

    Anonymous
    (Private)  November 7, 2017 at 12:07 am #140378

    I tried out the same steps as were listed here, and it did not fix:

    https://support.searchandfilter.com/forums/topic/form-suddenly-stopped-displaying-2/#post-139869

    Trevor
    (Private)  November 7, 2017 at 7:46 am #140416
    This reply has been marked as private.
    Anonymous
    (Private)  November 7, 2017 at 9:07 am #140429
    This reply has been marked as private.
    Trevor
    (Private)  November 7, 2017 at 10:55 am #140462

    I have made a couple of changes to the settings. Can you try it now?

    Anonymous
    (Private)  November 9, 2017 at 4:49 am #140860

    Yes! Fixed!

    Can you please let me know what you did so that we can replicate it on our local installs as well as fix the other areas on which we used the plugin?

    Thank you!

    Trevor
    (Private)  November 9, 2017 at 11:54 am #140909

    Sorry, that was bad of me. My apologies. I normally say what has changed, but I did not. I think all I changed were these:

    Set Maintain Search Form State to OFF
    Set Auto Count (both settings) to ON

    If you have another version (copy) of that site, you should be able to compare the settings of the form(s).

    Anonymous
    (Private)  November 9, 2017 at 4:53 pm #140993

    Interesting that those would make the difference. Thank you!

    Anonymous
    (Private)  November 9, 2017 at 4:54 pm #140995

    And yes, I’ll compare to see if there’s anything else.

    Anonymous
    (Private)  November 9, 2017 at 5:40 pm #141000

    Got it working on local. Resolved!

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