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  • Anonymous
    (Private)  January 27, 2021 at 7:06 pm #274319

    Hello. The search function has stopped working on our website (kdigo.org/conferences). When you try to search by category, it shows all results instead of results in the selected category. Any troubleshooting tips are much appreciated. Thank you.

    Trevor
    (Private)  January 27, 2021 at 9:12 pm #274342
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    Anonymous
    (Private)  January 28, 2021 at 12:44 pm #274409
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    Trevor
    (Private)  January 28, 2021 at 6:09 pm #274433
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    Anonymous
    (Private)  January 28, 2021 at 6:14 pm #274439
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    Trevor
    (Private)  January 28, 2021 at 6:18 pm #274445
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    Anonymous
    (Private)  January 28, 2021 at 6:19 pm #274447
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    Anonymous
    (Private)  January 28, 2021 at 6:21 pm #274449
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    Trevor
    (Private)  January 28, 2021 at 6:24 pm #274451
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    Trevor
    (Private)  January 29, 2021 at 7:18 am #274515

    Ah, I see the issue. You are using v2.2.0 of our plugin, which is VERY (maybe 5 years?). Can you upgrade it to v2.5.2, BUT FIRST TAKE A FULL BACKUP?

    As it is so old, you will need to perform a manual update.

    1. Download the latest version from Your Account.
    2. In WordPress, use the Plugins -> Add New -> Upload method to install the latest version. WordPress will then give you the option to use that file to update the plugin, even though the old version is still installed.

    You may also need to rebuild the cache in the form.

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Viewing 10 posts - 1 through 10 (of 10 total)