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Viewing 5 posts - 11 through 15 (of 15 total)
  • Anonymous
    #46913

    Hi Trevor

    I’ve gone through and completed the same steps as last time:

    Deactive plugin
    Delete from SFTP
    Add the unzipped folder you sent me
    Active plugin
    Rebuild cache

    Still not seeing ‘system status’. Still getting the same result unfortunately.

    Trevor
    #46914

    Something isn’t right. You do not see this?

    System Status

    Anonymous
    #46917

    No, sorry, I don’t.

    I’ve deactivated all plugins and switched to WP’s 2015 theme to check as well.

    https://dl.dropboxusercontent.com/u/2022627/sandr.png

    However, I’ve just done a completely clean install and it does appear, so as you say, something’s not right – but it looks like something that isn’t just current theme and plugin conflict related.

    I think I’d better install my customer’s theme again and see if that causes the system status menu to disappear – and take it from there.

    Thanks for your help.

    Trevor
    #46918

    Should I leave this thread open or close it? Either way, is it resolved as such?

    Anonymous
    #46920

    I was going to come back to you when I had done more testing on the clean install.

    Please do go ahead and close this thread and mark it as resolved.

    I will start a new thread on the clean install issues I’m having

Viewing 5 posts - 11 through 15 (of 15 total)