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  • Anonymous
    #159810

    Hello, I just renewed my license (Payment #159806) but it says my license is still expired.

    Trevor
    #159848

    Thanks for contacting us 🙂 As a result of your information, we have added this notice to the ‘Your Account’ page (this does affect renewals, as you say):

    Notice: changing some settings in Your Account can take up to 15 minutes to display, if you do not see your changes, please check back after a short period.

    That should help others with the same issue. Your account now shows as active. My apologies for the problem.

Viewing 2 posts - 1 through 2 (of 2 total)