Forums › Forums › General › Renew my license but no Update possible

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  • Anonymous
    (Private)  July 30, 2020 at 10:14 am #254543

    Hi There,

    I renew my license but it is no Update possible.
    Screenshot License Info

    What to do?
    Plugin Update

    Thx KiM

    Trevor
    (Private)  July 30, 2020 at 11:37 am #254549

    That WP Bakery Extension needs to be deleted (not settings will be lost if you delete just that extension plugin, and then download and install the latest version from the top of this page:

    https://searchandfilter.com/documentation/3rd-party/wpbakery-page-builder-formerly-visual-composer/

    The version you have does not allow updates, this new version does.

    You might need to go through the guide on that page and make sure the form and page are all set up correctly, as some things have changed.

    Anonymous
    (Private)  July 30, 2020 at 12:34 pm #254564

    ok!
    Thank you for your quick response!

    KiM

    Trevor
    (Private)  July 30, 2020 at 12:35 pm #254566

    Did that work for you (is it OK to close this thread)?

    Anonymous
    (Private)  July 30, 2020 at 1:33 pm #254589

    I need more time to try it.. but you can close it, if I need any further help, I will open a new one! 🙂

    THX

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