Forums › Forums › Search & Filter Pro › Prohibition sign again in search and filter product

Viewing 10 posts - 1 through 10 (of 26 total)
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  • Anonymous
    (Private)  November 10, 2019 at 4:44 pm #226161

    Hello Trevor,

    I was testing again the filter and now the prohibition sign appears again when I clik in any check box. That is why you selected both products and asp-product in the configuration at the beggining. If you select only “products” everything works fine but I have that Prohibition sign. If you select both product type then the sign desappear but result don´t shows correctly. How can we fixed that?

    Trevor
    (Private)  November 11, 2019 at 10:57 am #226183

    Do you know which plugin the asp-product is from, as I have done some more checking, and we cannot support both in a single search using the WooCommerce or Post Type Archive methods.

    Anonymous
    (Private)  November 11, 2019 at 11:13 am #226195

    No, I am afraid I don’t know what plugin use asp-product. As far as I know, none of them. You can go to my dashboard to check it out. Dashboard access I sent you before is still alive.
    In case you can’t find if there is any plugin that use asp-product. Could be possible with some code just hide the prohibition sign, since apart from that everything seems to work fine?

    Trevor
    (Private)  November 11, 2019 at 11:16 am #226197

    Is it OK for me to do some testing to find out which plugin it is?

    Anonymous
    (Private)  November 11, 2019 at 11:29 am #226207

    Yes sure!

    Anonymous
    (Private)  November 11, 2019 at 11:41 am #226215

    I am doing some more test and I see that for example when I click in “matificante” there is only 1 result, wich is ok. But at the end of the page there are more pages with products to show (that not match the search I did) see screenshot: https://www.ia-incosmetics.com/wp-content/uploads/2019/11/mas-busqueda.jpg

    This is a little crazy. Only works fine the filter when using both product type, but then the results are shown of a giant size…

    Trevor
    (Private)  November 12, 2019 at 6:24 pm #226418
    This reply has been marked as private.
    Anonymous
    (Private)  November 12, 2019 at 7:02 pm #226428
    This reply has been marked as private.
    Anonymous
    (Private)  November 13, 2019 at 3:06 pm #226517

    Any news? I can not publish the website ultil this is fixed or change. Please I need a solution. Thank you!

    Trevor
    (Private)  November 13, 2019 at 3:48 pm #226521

    OK. That took a while to find. The asp-products custom post type is Stripe Payments:

    https://www.screencast.com/t/bW0rS4iqc1

    With that option disabled:

    https://www.screencast.com/t/7M4Z3xaWq9fi

    You do not have the issue, but no products show?

    What happens if you deactivate that plugin?

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