Forums Forums Search & Filter Pro Problem when trying to activate plugin

Viewing 8 posts - 1 through 8 (of 8 total)
  • Trevor
    #47402

    Hi Anna

    This is an InnoDB error from your server, which is most odd. Are you trying to network activate it or activate it on one site?

    Anonymous
    #48158

    Thanks Trevor,

    Trying to activate it on a WordPress multisite, so first network activating it. Don’t I have to do this in order to use it on one WordPress instance? Just planning to use it on one site ;)….

    Thanks for any help!

    Trevor
    #48163

    It should, I think, be installed at network level but NOT network activated. Then in each site (in your case just the one), you need to activate it.

    Anonymous
    #48268

    Hi again Trevor,

    Thanks for your feedback!

    I just activated it for the single WordPress-Instance (not at network level), but I get then the following notice at the top of the Dashboard:

    Search & Filter Error: The caching tables are missing – click here to create them

    If I then click to create them, I end up on a blank page with the error notice in the log, saying: “Index column size too large“…

    Hope we find a solution to get this solved 🙂

    Thanks for any help!

    Trevor
    #48277

    This has to be a server setup issue. I would a lot more information about the server, but I suspect that Ross may need to take a look.

    Anonymous
    #48289

    Thanks – do you think it the error might be related to the innodb_large_prefix option? Maybe you or someone else has come across something similar. Thanks!

    Trevor
    #48296

    Hi

    Is the server a dedicated or VPS and who is the host?

    Trevor
    #49320

    Hi

    A (kind) user posted a note on Twitter regarding this thread.

    Check out the comments on twitter from Justin Mazzi –

    https://twitter.com/jmazzi/status/743116381185576960
    https://twitter.com/jmazzi/status/743116653764960256

    Maybe this is affecting you? It was a bit above my head.

Viewing 8 posts - 1 through 8 (of 8 total)