Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Pro Licensed Purchased, Now What?

Viewing 10 posts - 1 through 10 (of 10 total)
  • A Name Already In Use
    (Private)  March 1, 2015 at 11:39 am #12609

    I purchased a license for a Search & Filter Pro – Single Site License and have confirmed via Paypal the transaction completed. I sent the Transaction ID to Rostam’s hotmail account. I’ve gotten no email with a Pro plugin or activation code?

    I need to get this plugin installed. Please help?

    A Name Already In Use
    (Private)  March 1, 2015 at 1:13 pm #12615

    Update…I received the link but I get a “No payments matching your request were found.” I can clearly see where my PayPal was charged. Can you please check the link from the automated email and re-send a link that works? Thanks.

    A Name Already In Use
    (Private)  March 2, 2015 at 11:08 am #12640

    I went ahead and opened a dispute with PayPal so you can see which transaction I am referring to. The download link does not work but the payment has been made. Please provide a working link/license or refund the purchase price. Thanks.

    Ross Moderator
    (Private)  March 2, 2015 at 11:30 am #12641

    Hi Tony

    We’re not open on weekends I’m afraid so only getting back in touch now.

    For some reason the payment failed, it even says the one from yesterday did not go through properly as it was being reviewed by PayPal (before your dispute).

    Can you cancel the dispute so I can check through what the actual status of yesterdays payment was?

    Thanks

    A Name Already In Use
    (Private)  March 2, 2015 at 12:00 pm #12642
    This reply has been marked as private.
    Ross Moderator
    (Private)  March 2, 2015 at 12:37 pm #12647
    This reply has been marked as private.
    A Name Already In Use
    (Private)  March 2, 2015 at 12:57 pm #12648
    This reply has been marked as private.
    Ross Moderator
    (Private)  March 2, 2015 at 1:03 pm #12653
    This reply has been marked as private.
    A Name Already In Use
    (Private)  March 2, 2015 at 1:45 pm #12655
    This reply has been marked as private.
    Ross Moderator
    (Private)  March 2, 2015 at 2:12 pm #12659
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

The forum ‘Search & Filter Pro’ is closed to new topics and replies.