Forums › Forums › Search & Filter Pro › Plugin update error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Anonymous
    (Private)  August 1, 2016 at 6:09 pm #53010

    Hi,

    Currently seeing this error when trying to update the plugin:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin Search & Filter Pro (1/1)
    Downloading update from http://www.designsandcode.com/edd-sl/package_download/MTQ3MDE1NzY1Njo5MWRhZjI2NzZmNDU2NDllZTNjYWY0ZWU0OWRkMTI5ZDo2MTU6ZDhiZDY0OWZhMDBlNzgxNWMyYzczNjcwZDdlZTM0Y2Q6aHR0cHNALy9yYXl5YW5pbnN0aXR1dGUuY29t…
    Unpacking the update…
    An error occurred while updating Search & Filter Pro: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    Disabling Maintenance mode…

    Trevor
    (Private)  August 1, 2016 at 6:37 pm #53012

    Hi

    We are having issues with our hosting. It may then be necessary to do it manually. Download the 2.2.0 file from your account area, and then …

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file you have downloaded.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

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