plugin pro not working, search form functions not accessible

Anonymous

#94773

Hello,

I just bought your pluggin, activated the license and when I try to create a search from none of the functions are accessible. I can set up the general settings tab but when I click on the other tabs like display results, nothing happen. Same if I try to drag and drop the fields into the UI, nothing happens.
I tried before the free version and it worked well. The only reason I bought the pro version is because I would like to create different searches in different pages of my website.
I have ssl and I believe there is no archive Template in my theme but in all case, the problem is first that I cannot get the functions working to create a search form!

Trevor

#94896

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Anonymous

#94899

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Trevor

#94941

Ok. From what you describe, it sounds like a javascript issue. You need to check if our javascript is loading in the admin pages. In the page HTML source code look for a line that includes the files:

<script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/admin.js?ver=2.3.3'></script>
<script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/admin-posts.js?ver=2.3.3'></script>
<script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/jquery.qtip.min.js?ver=2.3.3'></script>

To check for possible conflicts, open the admin page for the form setup with the browser console open and see if there are any errors.

Anonymous

#94972

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Trevor

#94993

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Anonymous

#95053

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Trevor

#95120

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Anonymous

#95124

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Trevor

#95131

OK, I will wait to hear back from you whether it is resolved or not.

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