Forums › Forums › Search & Filter Pro › Plugin Not Updating

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  • Anonymous
    (Private)  January 25, 2017 at 6:29 am #85166

    Hello – when I try to update my plugin it causes an error. It says:

    Update Failed: Download failed. Too many redirects

    Anonymous
    (Private)  January 25, 2017 at 6:32 am #85167
    This reply has been marked as private.
    Trevor
    (Private)  January 25, 2017 at 8:55 am #85197

    We do have an issue with automatic updates, and for many users they are having to perform manual updates, the procedure for which is:

    You may need to do the update manually (after downloading from your account area):

    Manual installation instructions:

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file that you have downloaded.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.

    Please also note that another update is due soon.

    For the button not working, you need to make a change the the Results Container setting (second seconds tab, in the Ajax settings). It is et to #main and it should be #primary for your theme.

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