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  • Anonymous
    (Private)  March 26, 2021 at 10:59 am #275905
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    Ross Moderator
    (Private)  March 31, 2021 at 12:34 pm #275924
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    Anonymous
    (Private)  June 14, 2021 at 8:32 am #276216
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    Anonymous
    (Private)  August 31, 2021 at 11:50 am #276300
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    Ross Moderator
    (Private)  September 2, 2021 at 8:55 am #276302

    Hey Andrea

    Apologies for the delay.

    I don’t get notifications here anymore. The forums are no longer used for support (and have moved over to our new support system – accessible via your account).

    Want to open a ticket that way and I’ll make sure we don’t drop the ball again? (just add note that its for “Ross” and it will be assigned to me).

    RE the issue – we’re working on v3 right now, which is a huge rewrite of our plugin – so most of our development resources are on that – and we’re trying not to give much more time to v2… that being said, right now I don’t know if v3 will suffer from the same issue as it seemed to be something created via WPML.

    RE WPML, they have also just done (or are about to) a huge new release, with a new translation system called “Translate Everything”. I would suggest we retest with that first, and if the issue persists, we need to open a ticket with WPML.

    Let me know your thoughts.

    Best

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