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  • This topic has 39 replies, 3 voices, and was last updated 7 years ago by Ross.
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  • Trevor
    (Private)  August 21, 2017 at 9:10 am #126887

    At this time, it is the developer who is looking in to this, and he will contact you as he has news for you.

    Anonymous
    (Private)  August 21, 2017 at 9:21 am #126891

    Ah! Ok, thank you so much!!! :)))

    Anonymous
    (Private)  October 27, 2017 at 11:49 am #138903

    Hello folks.

    How is this going? I’ve been waiting for two months to get a solution for this problem but i don’t hear about you by now.

    I know you probably have a full backlog list, but i’ve a website in production with a huge bug and a client not so happy.

    Could you please tell me something?

    Thank you.

    Ross Moderator
    (Private)  October 27, 2017 at 12:40 pm #138918

    Hi Elena

    My apologies, our backlog is pretty much cleared and I seem to have missed this.

    I’ll catchup today and get back to you with any questions.

    Thanks

    Ross Moderator
    (Private)  October 28, 2017 at 8:18 am #139008
    This reply has been marked as private.
    Anonymous
    (Private)  October 30, 2017 at 8:37 am #139188

    Thank you Ross!
    Please, let me know any update in order to share it with my client.

    Regards!

    Ross Moderator
    (Private)  November 1, 2017 at 12:37 pm #139591

    Hi Elena

    Just to update I’m still on this.

    The problem is recreating your issue, but it looks like we might have a hit a wall.

    S&F works by utilising WordPress’ WP_Query class (which is unavoidable). In order to “order” your results, we use this class, and simply tell it to order your results by whichever parameters you chose.

    Now, S&F has no power over this ordering system, other than to specify what will get ordered and how (WordPress itself does the heavy lifting here).

    So your issue seems to be a system / environment issue, or it could be the combination with ACF.

    I have had one idea which I will try next, which is that it could be the way ACF saves your data.

    Lets say, if you create a category it stores your data as Antibióticos, but ACF, will encode the data, and then store it, like Antibióticos

    This could be what is causing your strange ordering – I will get back to you on this later on today.

    Thanks

    Ross Moderator
    (Private)  November 1, 2017 at 3:45 pm #139638
    This reply has been marked as private.
    Anonymous
    (Private)  November 2, 2017 at 10:57 am #139779

    Hi Ross!

    If you’re very careful i can create you an user for the production site. Or if you prefer i can clone the site in a dev server and give you access. What do you prefer?

    Thank you.

    Ross Moderator
    (Private)  November 2, 2017 at 11:53 am #139802
    This reply has been marked as private.
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