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  • Anonymous
    (Private)  March 24, 2020 at 2:20 pm #237697

    Hello,
    I use a shortcode to display the filter and the results on my page with :
    [searchandfilter id=”62204″]
    [searchandfilter id=”62204″ show=”results”]

    The filters work fine once I use them but when I first load the page, I get No results instead of all posts.
    On a previous website, it was not the case.
    Do you know what could be the problem ?

    Here is my staging page https://btlv.staging.wpengine.com/podcasts
    Thanks in advance,
    Best regards,

    Mathilde

    Trevor
    (Private)  March 24, 2020 at 3:05 pm #237700
    This reply has been marked as private.
    Anonymous
    (Private)  March 24, 2020 at 3:14 pm #237702
    This reply has been marked as private.
    Trevor
    (Private)  March 24, 2020 at 3:35 pm #237706
    This reply has been marked as private.
    Anonymous
    (Private)  March 24, 2020 at 3:42 pm #237712
    This reply has been marked as private.
    Trevor
    (Private)  March 25, 2020 at 10:50 am #237770

    Whilst I do not think it is the issue, because you have selected ALL terms in Invités you should instead Select None (so, clear this setting box):

    https://www.screencast.com/t/Dvc2ZzDt

    But, I think the problem (and solution) is described in this post:

    https://support.searchandfilter.com/forums/topic/results-not-displaying-3/#post-222308

    Anonymous
    (Private)  March 25, 2020 at 4:15 pm #237822

    Oh thanks,
    Indeed I had to empty the terms that where not mandatory regarding the posts to display!
    I did not thought about it.

    I also added the DEFINE code from the post you linked, just in case.
    It’s all good now,
    Thanks a lot for your super quick and efficient support service,

    Best regards,

    Trevor
    (Private)  March 25, 2020 at 4:16 pm #237824

    Thanks for getting back to me. I will close this thread for now.

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