Nothing happening with ajax

Anonymous

#1042

I’ve been using the free version for a few days which works fine. I upgraded today because I wanted to remove the submit button and upgrade to auto change results with ajax.

Unfortunately after trying many combinations of setup I could not get ajax mode to work at all.

The pro version works for me without ajax, although there are a few issues I noticed so far:

1. When on a sub-category page, the sub-category is not pre-selected in the form. The free version pre-selected all the category and tag pages.
2. When on a sub-category page, the search results seem to be displayed using the latest posts template???
3. When on a sub-category page, searching without a search term causes the form to disappear from the sidebar.

Ross Moderator

#1043

Hi Wayne

Yeah this version works a bit differently due to a lot of extra features, so some of the structure had to change but all in all it works better once you’ve got it set up right.

I’ve had to explain to a few people how to set this up properly so am hoping to get a tutorial set up in the next couple of days. Anyway here goes:

1) Are you using a custom template? Or is this box unticked? If it is unticked, the behaviour should be much the same as the free version although there was a bug in the last version (1.1.3) so please update. This bug affected some things with setting defaults so I’m hoping thats all it is!

2) For Ajax you really should use a custom template, so make sure this box is ticked, then make sure the correct template is being used for your search results (the filename box), by default it is search.php. If you do not like the way your result are being displayed try different template filenames (found in your theme folder) – some common ones are archive.php and index.php…

Test all the above without Ajax enabled, and see if you are happy with the way it is working.

3. This sounds like a template issue, so please revert to point (2).

Let me know when you have tried all the above 🙂

Anonymous

#1044

Strange, no update showing for 1.1.4 in the plugin list???

Ross Moderator

#1045

Have you activated your license? The license may only be active in one location at a time, so if you need to switch between dev server and live server you should deactivate the license before trying out the other…

Anonymous

#1046

The license is activated and has only been used on the live site. Perhaps I should try uninstalling and start again?

Ross Moderator

#1047

I’ve just emailed you the latest version, but looking at it, you’ve just bought the plugin today so I think you are already on 1.1.4?

What does your dashboard say is the installed version?

If you are already on 1.1.4 please try my steps above, then get back to me and I’ll help you with the last step….

🙂

Anonymous

#1048

The dash says 1.1.3

Ross Moderator

#1049

Ohhh ok try the file I sent you to your gmail

Ross Moderator

#1050

Sorry my bad – there is a problem and the plugin is showing as 1.1.3 :/ I’ll need to do another update but the version you have looks like the latest version…

Ross Moderator

#1051

I guess if none of the above is working, then can you send me your login details and I’ll take a poke around?

Thanks

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