Forums › Forums › Search & Filter Pro › Not working on our site

Viewing 10 posts - 1 through 10 (of 10 total)
  • Anonymous
    (Private)  March 7, 2019 at 10:14 pm #204312

    So we are going to create a new updated site for a customer. They currently have search & filter pro installed on their live site.
    We copied the live site to a staging environment (we use WPEngine for hosting)
    However, on our staging site we cant get the plugin to work.

    We have a dropdown filter and a search field activated. And no matter what is selected or what is searched for, nothing happens. The filter/search fields and all Woocommerce products/categories etc are a mirror of their live site. We are only working on a new design.

    The search-string is added correctly at the end of the URL, but thats it. No product searched for or filtered for appears.

    Btw, how do I create a private topic with login details to our site?

    Anonymous
    (Private)  March 7, 2019 at 10:14 pm #204313
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    Anonymous
    (Private)  March 7, 2019 at 10:19 pm #204314
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    Trevor
    (Private)  March 8, 2019 at 9:37 am #204355

    Hi

    Two possibilities come to mind.

    #1. Depending on how you migrate, or which tool you use, sometimes are forms get corrupted. The way to check is to make a new form and use that instead.

    #2 If the previous installation was NOT on WP Engine, but the new one is, then see this post:

    https://support.searchandfilter.com/forums/topic/form-resets-itself-to-default-after-submitting/#post-201950

    Anonymous
    (Private)  March 8, 2019 at 12:44 pm #204371
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    Anonymous
    (Private)  March 8, 2019 at 1:44 pm #204373
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    Trevor
    (Private)  March 8, 2019 at 2:32 pm #204375

    Since writing that post two years ago, we introduced support for the Post Grid plugin, as creating the code for the results.php files is very time consuming and specific to each site. You can see the guide here:

    https://searchandfilter.com/documentation/3rd-party/post-grid/

    Working with the WooCommerce shop page when that pages shows categories instead of products is more difficult, as our plugin assumes that you want to show products.

    Anonymous
    (Private)  March 8, 2019 at 4:09 pm #204398
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    Anonymous
    (Private)  March 8, 2019 at 4:23 pm #204401
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    Trevor
    (Private)  March 11, 2019 at 9:41 am #204576
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