Forums Forums Search & Filter Pro Not every post is showing in results after your last update or 5.6 update

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  • This topic has 4 replies, 2 voices, and was last updated 4 years ago by Ross.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Anonymous
    #271083

    Hello there, I have problems for the first time with your plugin in years…hopefully nothing important ๐Ÿ™‚

    The case is that in https://www.cortorama.com/cortometrajes is not showing all the results. I have 1089 posts and as far as I see only 315 are showing up in the results.

    What would you need to look further on the problem,
    thanks in advance,

    Ross Moderator
    #271126

    Hi Lucas

    A couple of things to try:

    1) Rebuild the S&F cache – goto to any search form admin page, and press “rebuild cache” in the top right=- and wait for it to complete

    2) Try the previous version again – you can access version 2.5.2 from your account

    Just to let you know, as far as we are aware, there are no issues with WP 5.6 (certainly nothing that would cause the number of result to change).

    Let me know how you get on.

    Best

    Anonymous
    #271131

    Hi Ross, thank you for your reply. I have tried with rebuilding the cache and this was not the problem. I have also tried the previous version and it was not the problem neither….

    I’m quite lost, as I don’t know what could be causing the problem. I’m gonna have a look on my theme files. I could also have a look on the way the results are displayed, but it’s quite weird because it used to work ok until a few days ago…

    let me know if you come to any useful idea ๐Ÿ™‚

    Anonymous
    #271133

    I have discovered in which files is the problem, and it’s not in your plugin… so I guess you can close this topic. Thanks anyway!

    Ross Moderator
    #271177

    Hi Lucas

    Thanks for letting us know ๐Ÿ™‚

    Best

Viewing 5 posts - 1 through 5 (of 5 total)