Forums › Forums › Search & Filter Pro › No Results Found

Viewing 10 posts - 1 through 10 (of 14 total)
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  • Anonymous
    (Private)  April 3, 2016 at 5:20 pm #41409

    Hello,
    I added a new form with category filter and display results with shortcodes.
    I can see correctly the form with select options(categories) but when I change the option selected, the ajax request response is “No Results Found” even if instead there is, because the category is displayed correctly on select.
    How can I resolve this problem?
    I tried altought to disintall, reinstall and refresh the cache but still not work.

    Thank in advance

    Trevor
    (Private)  April 3, 2016 at 6:16 pm #41415

    I would need more information please. What display results method did you you? Can I see the form in action (a link/url please)? What theme or theme framework are you using?

    Anonymous
    (Private)  April 3, 2016 at 9:43 pm #41430
    This reply has been marked as private.
    Trevor
    (Private)  April 4, 2016 at 7:43 am #41449

    Hi Stefania

    Thanks for that information, I am going to need to see the search and filter form itself by having access to your WordPress admin pages as an admin user. Can you make me an admin user account and send me the login details. As with your last post, make this private.

    Anonymous
    (Private)  April 4, 2016 at 10:19 am #41474
    This reply has been marked as private.
    Trevor
    (Private)  April 4, 2016 at 11:16 am #41478

    OK

    I have looked and I can see that S&F Pro is not finding the posts in the categories. I made some changes to the search to show the count, and it is always 0. I do not know what is wrong and need to speak to the developer, who is not in today. I will get back to you. Sorry for the delay.

    Anonymous
    (Private)  April 4, 2016 at 11:25 am #41479

    OK I wait a response as soon as possible.
    Thanks
    Stefania

    Anonymous
    (Private)  April 5, 2016 at 1:37 pm #41671
    This reply has been marked as private.
    Trevor
    (Private)  April 5, 2016 at 1:59 pm #41678

    Hi

    Did you make the form new or import it from another (maybe local) build?

    Anonymous
    (Private)  April 5, 2016 at 2:10 pm #41681

    No, I install wordpress in a godaddy host, no imported from local.

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