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Viewing 8 posts - 1 through 8 (of 8 total)
  • Trevor
    (Private)  April 3, 2016 at 9:05 am #41377

    Hi

    If you can reply to this message here in the forum (not by email as that doesn’t work) and check the Set as private reply checkbox you can send me the login details. The user you send me must be an admin for me to see Search & Filter Pro forms, and if it is a multisite install, it would need to be a super admin. How many posts do you have?

    Anonymous
    (Private)  April 4, 2016 at 6:45 am #41445
    This reply has been marked as private.
    Trevor
    (Private)  April 4, 2016 at 7:59 am #41451

    Hi

    I think what I said in this reply (posted a few minutes ago), might also apply to you:

    https://support.searchandfilter.com/forums/topic/results-not-displaying/#post-41450

    Trevor
    (Private)  April 4, 2016 at 8:21 am #41456

    Hi

    Ross took a quick look 🙂

    The cache issue is caused by the Apache login you have, which is invalidating the session the cache needs to work properly. So, the first thing would be to remove that.

    As to Divi in general, Ross says we have no specific problem with Divi in shortcode mode, so you and I may need to work together, maybe over Skype, to resolve this if the Apache login is not the problem.

    Anonymous
    (Private)  April 4, 2016 at 1:16 pm #41497
    This reply has been marked as private.
    Trevor
    (Private)  April 4, 2016 at 1:20 pm #41498

    I have sent a contact request to you on Skype, but if you can give me a while to do some other work and get lunch?

    Ross Moderator
    (Private)  April 5, 2016 at 7:25 pm #41696

    Hey Ataollah

    I took a look and got it working 🙂

    To be honest I can’t pinpoint the problem, but it seems like there was some error with your existing search form.

    I deleted it and created a new – and all seems to be working out fine.

    The only time I notices odd issues like this is when people have moved server ie from dev -> live, and depending on how the site or search forms were moved this can sometimes cause an issue – is this possibly the case with your site?

    Thanks

    Anonymous
    (Private)  April 6, 2016 at 2:41 am #41730

    Thanks! Now I will first try that solution if the same thing happens.

    I set up WordPress from scratch on this domain, and then added the Divi theme and Divi builder etc. then ACF and I added some ACF fields, and finally I installed search & filter, in that order. I then changed some of the ACF fields. That is the only thing I can think of that was out of the ordinary, but I didn’t think that could make any difference. I will re-install ACF and try again and see if that is the culprit.

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Viewing 8 posts - 1 through 8 (of 8 total)