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  • Anonymous
    (Private)  August 9, 2018 at 4:47 pm #184996

    Hi

    Can we change the error message that comes up, or redirect to a different page when there are no results?

    At the moment if the user selects a combination that has no results, it says No items found, but its not very helpful.

    Thanks

    Ioan

    Trevor
    (Private)  August 9, 2018 at 5:07 pm #184997

    You could make the filters update dynamically to (in the main) prevent a no results search. This is done by going to the General settings tab:

    Set Auto Count (both settings) to ON

    And then in the Form UI:

    In each field set Hide Empty to ON

    If you are using our Shortcode method, you should follow the Customising the Results documentation.

    When editing the results.php file, you can see the section that displays no results found. You can replace this, or indeed add code there to cause the page to re-direct (you would need to Google how to do that).

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