Forums › Forums › Search & Filter Pro › New License – not update existing – will it trash my existing install?

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  • Anonymous
    (Private)  December 6, 2018 at 4:50 pm #195523

    I recently took over administering a site that is using v2.4.3. I just paid for 2.4.6. How do I install it without destroying the forms we have in place now?

    Thanks

    Trevor
    (Private)  December 6, 2018 at 5:00 pm #195524

    As long as this setting:

    https://www.screencast.com/t/e5g4pECyhCz

    Remains unchecked, you can safely deactivate and then delete the plugin, and then install new plugin, upload and install, then activate.

    Anonymous
    (Private)  December 6, 2018 at 5:49 pm #195532

    Hi Trevor,

    Thank you for your quick response.

    I did what you said, version now says 2.4.6, all is good except one thing. The license remains the same old one instead of the newer one that I just paid for (and you emailed to me). Is this a problem at all?

    Thanks
    Craig

    Trevor
    (Private)  December 6, 2018 at 6:00 pm #195534

    You need to deactivate it, leave it about an hour, then go back and activate the new license:

    https://www.screencast.com/t/0i0mUAl81C

    Anonymous
    (Private)  December 6, 2018 at 6:42 pm #195536

    Ok I’ll try that later when nobody is using the site. Thanks.

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