Forums › Forums › Search & Filter Pro › Moved: Reply To: How to exclude pages?

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  • Anonymous
    (Private)  November 13, 2014 at 9:37 pm #7608

    I just installed the latest pro version and need to only do the search on one category. I see the Tags, Categories & Taxonomies tab and have added my category to the category include list, but it doesn’t stick. i.e. when I type in to only include category “price”, when I click Update, it doesn’t apply the change and when I go back to the Categories & Taxonomies tab, it is empty. What am I doing wrong?

    Anonymous
    (Private)  November 13, 2014 at 9:50 pm #7609

    I’ve also tried doing this in the Exclude area of the taxonomies in the search form UI area, and again, it doesn’t stick; it doesn’t exclude the categories I list. I’m using WordPress 4.0 in Chrome.

    Ross Moderator
    (Private)  November 13, 2014 at 11:43 pm #7626

    Hey Lynne that is strange, have you tried in just the category field placing a number 1 on its own and see if that works? The fact that it doesn’t save is a sign of a problem – there is no reason it shouldn’t save these settings.

    Thanks

    Anonymous
    (Private)  November 14, 2014 at 5:48 pm #7684

    Ah ok. I was entering the slugs of the categories, not the ID number from the URL. Now it seems to be filtering by the categories. However, now it shows the results when you first go to the page, before you even hit the Submit button, and the dropdown is empty.
    http://rgeassociatesinc.com/harmony/feature/homes-testing/
    [Screen size is super large for a TV display monitor as end use]

    Ross Moderator
    (Private)  November 15, 2014 at 5:49 pm #7699

    Hi Lynne

    This is default behaviour – the results shown are “unfiltered”, and once a user makes some selections they are refined more.

    Does this make sense?

    Thanks

    Anonymous
    (Private)  November 25, 2014 at 4:32 pm #8184

    Yes, that makes sense.

    However, the dropdown lists “View All” and “Uncategorized”. The filtering by category is not working; no categories are listed in the menu.

    How do I go about getting a refund?

    Ross Moderator
    (Private)  November 25, 2014 at 8:12 pm #8191

    Hi Lynne you can only get a refund if the product is broken.

    I don’t understand what the problem is? You mention that you enter the ID of a category to “include”, so therefor the dropdown list will only include the category you mention.

    How many categories are you “including”? Can you provide a link to look at?

    Thanks

    Anonymous
    (Private)  November 25, 2014 at 8:22 pm #8194
    This reply has been marked as private.
    Ross Moderator
    (Private)  November 25, 2014 at 8:24 pm #8195
    This reply has been marked as private.
    Anonymous
    (Private)  November 25, 2014 at 8:26 pm #8196
    This reply has been marked as private.
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