Forums › Forums › Search & Filter Pro › Last update cannot be installed from wordpress plugins extension page

Viewing 5 posts - 1 through 5 (of 5 total)
  • Anonymous
    (Private)  July 28, 2016 at 3:48 am #52354

    Hello,

    I tried to update the plugin from the plugins installer page of my wordpress installtion, and the update failed.

    All the others plugins I have can be updated properly by that mean.

    Could you please help?

    Best

    Trevor
    (Private)  July 28, 2016 at 9:29 am #52400

    It may then be necessary to do it manually. Download the 2.2.0 file from your account area, and then …

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file I will have sent to you.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

    Anonymous
    (Private)  July 28, 2016 at 4:18 pm #52481

    Thanks, all worked !

    Do you know why I was not able to update from the wordpress plugin dashboard?

    I verified my folders permission and all is set properly…

    Best

    Ross Moderator
    (Private)  July 28, 2016 at 5:40 pm #52491

    Hey Sebastien

    We’re currently working through some issues with our host – this seems to be the problem.

    Some users’ have issues some do not – will update when I know more.

    Best

    Anonymous
    (Private)  July 28, 2016 at 7:26 pm #52506

    Ok, no problem, thanks for the details…

    Best

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)