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  • Anonymous
    (Private)  January 14, 2017 at 12:16 am #82311

    We just updated to Search & Filter Pro 2.3.0 on our staging environment, and the keyword S&F isn’t returning any results. If you leave the keyword empty and filter by category, tag, or category & tag the results are accurate.

    Interestingly, we have a separate Search option in our header for a keyword search without filters, and that works.

    Both options use shortcodes and separate results pages.

    Here is the relevant results page where the keyword doesn’t work:

    http://restaurantsdev.charlottesville.guide/search-results/

    Here is the results page on our official site, where S&F hasn’t been updated yet. Note that the keyword search works, with and without filters:

    https://restaurants.charlottesville.guide/search-results/

    Thanks for looking into this,

    Ben Eppard

    Trevor
    (Private)  January 14, 2017 at 9:51 am #82350

    You appear to be using the shortcode results method. Have you edited the results.php template that this method uses, and if so, can you post the contents of that file here, inside ‘code’ tags (the button for this is in the editor toolbar).

    Anonymous
    (Private)  January 14, 2017 at 3:20 pm #82390

    Hi Trevor,

    We were using an edited results.php, but I already tried replacing it with the results.php from the newest version of the plugin to rule that out as a cause.

    In order to help you troubleshoot, the results.php that is now on our page is an unedited version.

    Thanks,

    Ben

    Trevor
    (Private)  January 16, 2017 at 10:33 am #82609

    Hi

    I have just now look at this after the weekend, and it seems to be working OK?

    I tried a search for the word fondue and the result was one post; The Melting Pot. I tried other searches and they worked as well?

    Anonymous
    (Private)  January 16, 2017 at 3:39 pm #82742

    Hi Trevor,

    Are you sure you’re checking our dev site? The subdomain is restaurantsdev.

    Try searching in the search bar here (not the search field in the header, which is different):

    http://restaurantsdev.charlottesville.guide/search-results/?_sf_s=fondue

    Note that it works on our live site:

    http://restaurants.charlottesville.guide/search-results/?_sf_s=fondue

    Trevor
    (Private)  January 16, 2017 at 5:47 pm #82781
    This reply has been marked as private.
    Anonymous
    (Private)  January 16, 2017 at 8:24 pm #82851
    This reply has been marked as private.
    Trevor
    (Private)  January 17, 2017 at 11:06 am #83028

    Can you check and see if the dev site search is now working?

    Anonymous
    (Private)  January 17, 2017 at 6:25 pm #83192

    It is working now. Can you explain what you did?

    I’ll need to make sure it works on our live site, when we update.

    Trevor
    (Private)  January 18, 2017 at 8:30 am #83322

    Hi

    In Relevanssi, I ticked the box to include Excerpts in the Index.

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