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Forums › Forums › Search & Filter Pro › Keyword search (no results) does not work when ajax is enabled

Viewing 9 posts - 1 through 9 (of 9 total)
  • Travis Johnson
    (Private)  February 19, 2020 at 6:28 pm #234409

    Hello,

    I’ve come across an issue with keyword search. I have a search form with a variety of filter options (keyword, taxonomy, date range). Ajax and auto-count are enabled. Filtering works correctly with all options (they’re all checkboxes) except for keyword search; specifically, when searching by a keyword that should not have any results. If I search a bad keyword/phrase (one that I know does not have any results) the posts lists fades in and out as if it’s filtering but does not actually change. If I navigate to the URL directly, I’ll see the correct no results message. Searching a keyword with results does filter correctly, however.

    Travis Johnson
    (Private)  February 19, 2020 at 6:31 pm #234410
    This reply has been marked as private.
    Trevor Moderator
    (Private)  February 20, 2020 at 9:37 am #234439

    I can see that you are using the Custom display results method. Does this page use a custom PHP template to output the results? If not, how is the form linked to the results?

    Travis Johnson
    (Private)  February 20, 2020 at 9:02 pm #234518

    Yes, it’s using a custom page template with the ‘search_filter_id’ parameter.

    Trevor Moderator
    (Private)  February 21, 2020 at 8:17 am #234535

    Can you show me what is in that page template file, maybe upload that file to a file sharing site and share the link with me?

    Travis Johnson
    (Private)  February 21, 2020 at 10:00 pm #234640

    Sure. Here is an example: https://drive.google.com/file/d/162ATlzZ4HoSGA3BjAJg0cPCiqZt4SQJY/view?usp=sharing

    We’re using Sage 9 here which uses a view/controller for templating. So there is the resources.php with the queries and resources.blade.php with the HTML output. Not sure if that would have any impact on front-end behavior.

    Trevor Moderator
    (Private)  February 24, 2020 at 4:27 pm #234768

    Before I take a look at that, does the section (div) that has the message ‘No Results Found’ have the same Ajax Container classname (or ID) as the results? If it does not, that would cause what you see. Or, is the ‘No Results Found’ message outside that container?

    Travis Johnson
    (Private)  February 28, 2020 at 5:25 pm #235232

    That was the fix! Thanks much for the insight.

    Trevor Moderator
    (Private)  February 28, 2020 at 5:30 pm #235234

    Thanks for letting me know. I will close this thread for now.

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