JUST BOUGHT THE PRO VERSION AND IS NOT WORKING AT ALL

Anonymous

#5838

Hello, I bought the pro version 2 days ago and have not been able to make it work at all

I cant exclude categories etc

Please help cause this is an urgent thing!

Ross Moderator

#5934

Hey Cataline, I’m away atm (it is mentioned here on the forums) – are you still experiencing issues?

Have you tried the plugin on a default WP theme such as 2014? This would help identify if it is a conflict with your theme or server setup…

Unfortunately I will not be able to reply now until I return but the above information will be useful for debuggin on my return.

Thanks
Ross

Anonymous

#5957

It works with the 2014 default theme… apparently it is my theme that it is not makimg it work… it worked though with the free version!

Ross Moderator

#5977

Hey Catalina, I’ll look in to this on my return from my holidays – if you can supply login details to your site in advance then everything will be good to go when I get back and I can help further – just ensure your current theme is working correctly.

Either leave a private reply here with the details or send me an email (in the next post).

Thanks

Ross Moderator

#5978

This reply has been marked as private.

Anonymous

#5983

sent you and email thanks

Ross Moderator

#6153

Got your email, been working through a backlog of support tickets – will get this sorted tomorrow.

Thanks

Ross Moderator

#6259

This reply has been marked as private.

Anonymous

#6262

This reply has been marked as private.

Anonymous

#6331

I have the same issue…

I just bought and can’t seem to make this work. I even tried using the default wordpress theme???

What I am seeing is NOT like the video…NO Ajax…

Please assit in fixing this.

Thanks

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