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  • Anonymous
    (Private)  October 22, 2017 at 12:25 am #137788

    Hello,

    Support has been helpful on a couple of past topics (Trevor helped), but now there is a new issue. Is it possible to arrange a video call of some sort?

    Terry

    Trevor
    (Private)  October 22, 2017 at 8:55 am #137795
    This reply has been marked as private.
    Anonymous
    (Private)  October 22, 2017 at 6:20 pm #137850

    Thank you Trevor. The person (Arlene) helping me reconfigure my website is the person who will arrange the conversation with you this week. Figuring out the issue she is working on for me is beyond my understanding!!

    Terry

    Trevor
    (Private)  October 28, 2017 at 11:06 am #139020

    Ok, that was nice and easy. Great to speak with you, and I hope you have fun styling it all!!

    Anonymous
    (Private)  October 30, 2017 at 1:40 pm #139226

    Hi Trevor,

    I’m glad you and Arlene were able to connect. She is making progress, but has another question. Here is the email she sent me:

    I did have another question if you can ask him. It’s about some of the entries showing up. Many of them are not related to the Taxonomy that is put into Search and Filter so I am not understanding why they are showing up in the Results. An example would be some of the Interviews or blog entries with only product links.

    I checked and they are not “tagged” with anything related to Search and Filter.

    If he can’t answer via email easily I can try and contact him via Skype early in the morning one day this week.

    Trevor
    (Private)  October 30, 2017 at 2:06 pm #139228

    Arlene would need to catch up with me on that one on Skype so I can see what is happening.

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