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Viewing 9 posts - 1 through 9 (of 9 total)
  • Anonymous
    (Private)  April 21, 2015 at 5:35 pm #15566

    Hello, I’m having trouble with the plugin. I installed the plugin and get the current error:

    [20-Apr-2015 21:09:10 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1293611 bytes) in /home/pcdnetwork/public_html/wp-content/plugins/search-filter-pro/public/includes/class-search-filter-author-walker.php on line 136

    Also, the site is to slow and can’t work anymore on the site.

    I hope you solve my problem as soon as you can.

    Best regards!

    Ross Moderator
    (Private)  April 21, 2015 at 6:08 pm #15568

    Hey Mariano

    S&F should not interfere with the rest of your site, it should only be slow on the search pages because thats when the search queries kick in…

    Complex queries can sometimes lead to high memory usage and timeout like above. Can you please answer the following:

    1) Can you confirm page site speeds are normal on “non Search & Filter pages” ? If your site has slowed down then this may be the cause of the issues you are having.

    2) If it is only the S&F pages that are slower then can you provide me a link to take a look at?

    Thanks

    Anonymous
    (Private)  June 1, 2015 at 6:32 pm #18642

    The whole site is normal when the plugin is deactived, but when I active it all is slow. You can take a look: http://pcdnetwork.org

    Now I’m implementing the search in this page: http://pcdnetwork.org/blogs/ as you can see the search is not working.

    Thanks in advance!

    Ross Moderator
    (Private)  June 1, 2015 at 6:50 pm #18644

    Would you be able to supply login details so I can take a look?

    Thanks

    Ross Moderator
    (Private)  June 1, 2015 at 6:53 pm #18645

    Is there any chance of setting up a dev site so we can fix this without interrupting your regular users?

    Anonymous
    (Private)  June 1, 2015 at 7:21 pm #18646
    This reply has been marked as private.
    Anonymous
    (Private)  June 1, 2015 at 7:23 pm #18647
    This reply has been marked as private.
    Ross Moderator
    (Private)  June 9, 2015 at 1:57 am #19128
    This reply has been marked as private.
    Ross Moderator
    (Private)  June 12, 2015 at 11:01 am #19399

    Hi Mariano

    I tried taking a look but there will be no way to debug what is going on without disrupting your existing users…

    Can you create a copy of the site somewhere so that I can further try to trace the issue?

    Thanks

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