Initial selection works on page load, then no more

Anonymous

#70681

My blog is at http://www.addremoveprograms.com/blog/

When the page loads, my first selection updates the list as desired but any subsequent choices do not load results (neither via ajax/auto-submit or the submit button). I’m so close to having this work just how I wanted, I hope you can help.

I’ve got it set to display results “as an archive” and I am not specifying a custom template file as I don’t know what it should be. I’m new to WP and I’m using ThemeX.

Trevor

#70846

On the second settings tab, you have the Results Container set to #main, but it should be .x-main I think.

Anonymous

#70854

Thanks, I think we are closer. It appears to be trying to work, but just shows the load animation (actual results never appear).

Trevor

#70866

I can see why. It uses Isotope. That needs re-initializing after our Ajax is done. I do not know what the function is, so you will need to search on Google. Our FAQ page shows how to do this (you are looking for the after ajax code, 2nd snippet I think).

Anonymous

#72927

I could not get Ajax to work with X so have resigned to simply not using Ajax. I’ve unchecked the option to use Ajax but now results do not appear even on the initial loading of the page. It seems to work on Safari, but not Chrome. If I clear my cache Chrome works once then goes back to failing to load (only the “loading” animation is shown).

Trevor

#73135

This reply has been marked as private.

Trevor

#73709

Hi Bob.

Great to speak with you. It would appear that it may be your server setup. We observed that the site works fine for me as never having been logged in, and works fine for you in a an incognito window. This leads me to think some weird caching is going on.

Let me know how you get on and if I can close the thread?

Anonymous

#73734

Thanks again for taking the time to speak with me. I opened a ticket with my service provider and they do not believe caching is the cause. This was their full response:

“I have carefully checked the case and would like to clarify that we do not cache the content for logged in users. This is how our service works by default and I personally do not think that cache is the reason for the problem. Just in case I completely disabled Supercacher ( deactivated the plugin ) and saw that this did not help. The front end still shows the loading animation. While debugging the problem I noticed the following PHP and JS Errors in firebug :

TypeError: r.addTest is not a function
x-body….r=4.6.4 (line 1, col 1888)
TypeError: $(…).smartresize is not a function
/blog/ (line 384, col 5)

My personal suggestion is to ask your developer to test the website with firebug and try to address these errors.”

Trevor

#73751

Are you still there? On Skype I mean. I think I know what this error is, or at least I can probably sniff it out.

Trevor

#73800

What I think is that either your plugins are not up to date, or one of them is conflicting. Try disabling as much as you can and see what happens. I think that function relates to a slider plugin, like revslider or layerslider.

One plugin that I CAN think of that uses smartresize is Userpro. Given that it is User oriented that might also be why I can see the content and you cannot? Do you use that plugin, or another user content/management plugin?

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