I can't seem to add categories under Gmedia Gallery

Anonymous

#50533

I purchased the Search and Filter Pro to filter my exercise videos that are downloaded through Gmedia Gallery and although I’ve created categories and tags, when I create a new search form, none of the categories and tags I created appear. Can you help me with this?

Thanks
Alice

Trevor

#50542

Does the S&F plugin see the categories and tags to be able to make fields in the form? When you say they do not appear, do you mean that the form in the front end has the fields, but no content?

Do you have a live URL where I can see the form in action?

Anonymous

#50670

Hi there

I have a few screenshots on where the issue is at hand. First, I have a page which is called “Videos” where I have placed Gmedia Gallery videos on them. With your “search and filter pro” I wanted to be able to sort and categorise them. When I set up a new search form, one of the taxonomy options it gives me is to filter my gmedia gallery and posts by category and tags, which I set up. But when I tried to add the gmedia gallery taxonomy, it says I have no categories set up, which I clearly have. Can you send me an email to which I can send you the screenshots?

Trevor

#50679

My suspicion is that the categories and tags are not correctly setup according to the WordPress codex. The WP core developers recommend this plugin for media categories and tags:

https://wordpress.org/plugins/attachment-taxonomies/

Trevor

#50680

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Anonymous

#50703

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Trevor

#50705

Hi Alice

I am wondering if this plugin does something very odd and keeps the data in a different table. Are the videos are hosted offsite?

Trevor

#50955

Hi Alice

I think I need to see what is going on. If we can screen share on Skype?

Anonymous

#50995

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Trevor

#51004

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