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  • Anonymous
    (Private)  July 5, 2017 at 4:19 pm #118934

    Hi,
    My search form has suddenly become empty. All the fields are present but no values appear.

    (Form URL: https://gullivern.org/gulliverns-think-tank-watch-archives-en/)

    I have rebuilt the cache and it worked normally, but no change on the form.

    If I use a wordpress search form, I can find the posts OK.

    Thanks for your help.

    Olivier

    Trevor
    (Private)  July 5, 2017 at 5:17 pm #118946
    This reply has been marked as private.
    Anonymous
    (Private)  July 6, 2017 at 8:16 am #119031
    This reply has been marked as private.
    Trevor
    (Private)  July 6, 2017 at 11:12 am #119041

    Hi

    Can you let me know a good time when I can look at the forms (right now you are editing them)?

    However, you have a large number of updates to make, any one of which could be the cause of the problem.

    I would suggest that you duplicate the site to a development or staging site and perform the updates there, check everything is fine, check our plugin, and then get back to me?

    Anonymous
    (Private)  July 6, 2017 at 11:21 am #119047
    This reply has been marked as private.
    Trevor
    (Private)  July 6, 2017 at 11:37 am #119049

    I cannot see anything obvious. Are you using a language plugin, like Polylang or WPML? I see the forms are in French and English.

    Anonymous
    (Private)  July 6, 2017 at 11:40 am #119051
    This reply has been marked as private.
    Trevor
    (Private)  July 6, 2017 at 11:47 am #119055

    Does the other language form work OK?

    Anonymous
    (Private)  July 6, 2017 at 1:04 pm #119072
    This reply has been marked as private.
    Trevor
    (Private)  July 6, 2017 at 1:06 pm #119074

    The next thing to try is to disable as many plugins as possible.

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Viewing 10 posts - 1 through 10 (of 13 total)
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