Forums › Forums › Search & Filter Pro › Fatal error when activating the plugin

Viewing 9 posts - 1 through 9 (of 9 total)
  • Anonymous
    (Private)  January 4, 2016 at 5:08 pm #33260

    Just purchased Pro. I get: Fatal error: Call to a member function get() on a non-object in /home/u/u1822479/www/dev6.wappmedia.se/wp-includes/query.php on line 28. Why?
    Help needed urgent!

    Ross Moderator
    (Private)  January 4, 2016 at 5:10 pm #33261

    This seems very strange…

    Is this when you press “activate” so the plugin can not be activated?

    What other plugins do you have installed?

    Thanks

    Anonymous
    (Private)  January 4, 2016 at 5:15 pm #33267

    Yes when I press activate.
    I run everything on ThemifyFlow theme and WooCommerce, Dokan, Store Locator Plus, UpdraftPlus.
    The free version could be activated but not the Pro version.

    Anonymous
    (Private)  January 4, 2016 at 7:17 pm #33275

    Any solution?
    Otherwise I need a refund and look for another plugin tomorrow.

    Ross Moderator
    (Private)  January 4, 2016 at 8:31 pm #33289

    Try disabling your other plugins, then enable S&F, does that work?

    Then re-enable your other plugins.

    Let me know how that goes or if it fails on a specific plugin.

    Thanks

    Anonymous
    (Private)  January 4, 2016 at 8:43 pm #33291

    Yes, it works. Even all my other plugins works after deactivated them again… strange.

    Ross Moderator
    (Private)  January 4, 2016 at 10:33 pm #33316

    Ok thats great now it works 🙂

    Is the list above, your complete list of plugins? Just these?

    WooCommerce
Dokan
Store Locator Plus
UpdraftPlus

    I need to investigate what is causing this issue, so it doesn’t re-appear when you update S&F.

    Thanks

    Anonymous
    (Private)  January 4, 2016 at 10:45 pm #33322

    Thanks for great support 🙂

    Wordpress 4.4
    Themify Flow 1.1.7 Theme

    Plugins:
    Themify Builder
    Builder Button
    Builder Contact
    Builder Slider Pro
    Builder WooCommerce
    Coming Soon Page & Maintenance Mode by SeedProd
    Dokan – Multi-vendor Marketplace
    Store Locator Plus
    Store Locator Plus : Enhanced Map
    Store Locator Plus : Enhanced Results
    Store Locator Plus : Enhanced Search
    Store Locator Plus : Pro Pack
    Store Locator Plus : Tagalong
    UpdraftPlus – Backup/Restore
    WooCommerce
    WooCommerce Colors
    WooCommerce Menu Cart
    ZM Ajax Login & Register

    Ross Moderator
    (Private)  January 4, 2016 at 10:50 pm #33323

    Ah yes, I know the issue, its the Dokan plugin.

    I’ve seen this before – I’ll investigate and see if its S&F doing something wrong, or their plugin.

    Thanks

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