Fatal error , Notice, frustrating

Anonymous

#40553

bad day,

first I got
Fatal error: Call to a member function get() on null in /var/www/vhosts/xxxxxxxxxx.de/httpdocs/xxxx/wp-includes/query.php on line 28
when I tried to activate the plugin.
after work around now I getting these issues:
Notice: Trying to get property of non-object in /……./wp-content/plugins/wordpress-seo/frontend/class-frontend.php on line 267
very frustrating this plugin and I wonder why this plugin have a 5 star rating, seems very buggy and not well tested.
PAID 20USD FOR NOTHING TODAY
Cannot use it and will remove this again

Ross Moderator

#40554

Hi Michael

Sorry to hear you are having troubles, that is exactly why we have dedicated support.

There are thousands and thousands of themes available for WordPress – considering this, there will always be scenarios with any plugin where something doesn’t work out right away.

Of course, issues getting setup can be frustrating and annoying – all we can do (when developing S&F) is to follow WordPress best practices and guidelines.

As you are the only user to have reported this specific issue, it is safe to assume that there is some conflict / compatibility issue with your theme or another plugin in your setup.

I see from your other ticket you had the initial error, however, you found a workaround yourself to get up and running.

I guess what this workaround did was not solve the issue at all, merely get you past the activation step – my assumption is the same issue is now showing itself in another area of your site.

Therefor I suggest we take a further look to see if we can find the conflict.

The best way of proceeding is as follows:

1) I think the issue is with your theme, so you can send us a copy of your original theme and I can test here and try to find any potential issues.

2) Provide temporary login details for the admin area of your site – although I think the issue is with the theme, so testing here on my test server would be the best first option.

Thanks

Ross Moderator

#40555

This reply has been marked as private.

Ross Moderator

#40667

Hi Michael

I tested with your theme – colormag – http://themegrill.com/themes/colormag/ – absolutely no issues.

I also see from you error message above, that an error was being generated from “wordpress SEO” – aka YOAST – I also tested this with the latest version of S&F.

No issues at all.

There must be something else wrong in your setup.

Ensure the following:

WordPress is upto date
All plugins are upto date
Try the dev version of S&F (I’ve just emailed you a copy – as this is what I was testing with)

If you still have issue, then I believe the problems will come from your customisation of your theme.

If this is the case, Trevor will be able to assist in troubleshooting what the issue might be, but I would start by removing all custom code and adding it back one part at a time, to isolate the issue.

Thanks

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