Fake positives for a few products

Anonymous

#136575

Hi!

First of all, thanks guys for the plugin, it is great and so far I have only compliments 🙂

But I am having a really weird issue, everything seems to be working super fine but only a few products are being problematic and I have no clue on what can the issue be.

You can check one example of the problem on this URL:
https://www.zizo.prodeconstructie.nl/categorie/jongens/?_sft_product_cat=winterjas&_sft_pa_maat=176&_sft_pa_merk=antony-morato

The product “Antony Morato Winterjas (MKCO00137)” does not have the size “176” but still shows up on the results.

I tried to clear the plugins cache a few times, deactivated AJAX, saved the permalinks (why not, right?) and everything else that I could think…

For me makes no sense that it happens just for a few products while the vast majority works well. Any advice? 🙂

A few screenshots that maybe can help:
https://i.imgur.com/mAFpz3Z.png
https://i.imgur.com/tVV6w6V.png

Trevor

#136725

When I use that link, all I see is this:

Winkel » jongens » Antony Morato | 176 | winterjas

Geen producten gevonden die aan je zoekcriteria voldoen.

Anonymous

#136729

Hi Trevor, I was doing some tests, can you please try again?

Trevor

#136731

Maybe you have to set up a post meta rule for stock to not be equal to 0?

Trevor

#136733

This reply has been marked as private.

Anonymous

#136735

Hi Trevor, I do think that just the post meta filter had the job done! Thanks for the support and we are for sure going to use the new version on our next project.

Trevor

#136739

Is this resolved Barbera? To me it doesn’t look so?

Anonymous

#136743

Yeah, was happy too soon, maybe I should try the new version. Still not solved, going to update the plugin and try again.

Anonymous

#137085

No success 🙁

Lets see if I did something wrong:

All my comments refer to this product
Chaos And Order Jurk (Myla)
https://www.zizo.prodeconstructie.nl/product/chaos-and-order-jurk-myla/

This product has no stock for the size 122-128 but it still shows up at results page:
https://www.zizo.prodeconstructie.nl/categorie/meisjes/?_sft_product_cat=jurk&_sft_pa_kleur=rood&_sft_pa_maat=122-128&_sft_pa_merk=chaos-order

So, at first, I tried to activate the beta version but it was no able to re-create cache, it got stuck for a long long time, like on this screenshot, so I had to go back to 2.3.4 (I also tried to create the cache with 2.3.4 and then change to 2.4 but that also made no difference):
https://imgur.com/4N8QfnG

Then I tried add some meta filters:
https://imgur.com/8KjJVPK
Also no difference but I think it happens because the results cant tell the difference between a variation and a product.

On my db this is the the meta info for the “main product” (ID 6275):
https://imgur.com/HD50fF9

And this is the info for the variation (ID 6278):
https://imgur.com/el4dbHn

The filter is indeed showing the correct results by displaying the product 6275 on the results page because it does match with the query, it just cant see through the variation (6278) level, right? It makes me think that in the end the plugin just cant handle this problem, does it make sense? Any advice?

Trevor

#137106

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