Forums › Forums › Search & Filter Pro › Error updating plugin

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  • Anonymous
    (Private)  December 13, 2016 at 12:06 pm #75923

    I get the following error when I try to update the plugin:

    An error occurred while updating Search & Filter Pro: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Trevor
    (Private)  December 13, 2016 at 2:33 pm #75958

    You may need to do the update manually (after downloading from your account area):

    Manual installation instructions:

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file that you have downloaded.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.

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