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  • Anonymous
    (Private)  November 15, 2016 at 8:52 am #70331

    Hi there,

    I tried updating the plugin today from the WordPress dashboard, after renewing my license. However I get an error message saying: “An error occurred while updating Search & Filter Pro: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Could you please help?

    Thanks
    Tanvi

    Trevor
    (Private)  November 15, 2016 at 11:31 am #70348

    I am sorry to hear this. You will need to perform a manual update. Visit your account, download the latest version from there and then:

    1) Disable Search & Filter (do not delete).
    2) Via FTP, delete S&F files.
    3) Via FTP, upload new S&F files
    4) Enable S&F in plugins

    Trevor

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